Level 3 Team Leader Supervisor Apprenticeship


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Level 3 Team Leader Supervisor Apprenticeship

This leadership apprenticeship is a valuable training route for developing management knowledge, skills and behaviours. You’ll learn about different leadership styles and the benefits of coaching to support people and improve performance. You’ll be able to deliver operational performance and demonstrate interpersonal excellence as an effective team leader or supervisor – all while gaining a BTEC qualification to enhance your employability.

  • Qualification – BTEC Level 3 Diploma for Managers
  • Learning style – face-to-face, online and workplace coaching
  • Progression – become a more confident and qualified team leader or supervisor
  • Duration – typically 15 to 18 months

Off-the-job training

With an apprenticeship you take 20% of your time at work to complete off-the-job training. It’s an innovative way for businesses to gain a multi-skilled workforce – you’ll be able to bring sector insights and the latest knowledge into your organisation.

We’ll support you to train during work hours and confidently evidence your off-the-job learning. You’ll immediately add value by applying your learning to your role – so it’s a win-win for both you and your employer.

Ideal for…

These are just a few of the typical job roles that fit this leadership apprenticeship:

  • Supervisors
  • Duty Managers
  • Department Managers
  • Shift Managers
  • Project Officers
  • Shift Supervisors
  • First Line Managers

What you’ll learn

On this team leader course, you’ll study organisational cultures, equality, diversity and inclusion – as well as team dynamics and motivation techniques. You’ll learn how to conduct appraisals, review performance, manage absence, provide feedback and recognise achievement. You’ll also gain knowledge of HR systems, legal requirements, organisational strategy, governance and budgets.



  • Improve your skills and capabilities
  • Discover new competencies
  • Gain a recognised qualification
  • Open up new career opportunities 

How you’ll learn

The programme combines specialist onsite delivery, workshops and directed learning – including virtual learning, masterclasses and workplace coach visits. You’ll gain confidence in analysing data to inform your problem-solving and decision-making techniques.

The modules you’ll study

  • Principles of Leadership
  • Principles of Managing Operations and Budgets
  • Developing and Leading People
  • Communication and Relationship Management
  • Managing Projects
  • Operational Management and Strategy
  • Managing Individuals and a Team to Achieve Results
  • Managing Personal and Professional Development

How you’ll be assessed

At the end of the apprenticeship you’ll complete an end-point assessment – designed to check whether you’ve developed the required skills, knowledge and behaviours. This is conducted by an independent body to make sure it’s impartial. For this course, your end-point assessment organisation is TQUK.

You’ll complete a small multiple-choice test and present a portfolio of evidence. You’ll also have a professional discussion about being a team leader/supervisor with an external assessor.

Entry requirements

You’ll need to meet these requirements:

  • Level 2 English and Maths equivalent
  • Resident in the UK/EEA/EU for the last 3 years
  • Meet module requirements through a relevant job role

Career progression

After successfully completing this team leader course, you’ll be awarded the BTEC Level 3 Diploma for Managers. With this qualification you’ll enhance your employability – and you could move on to study the Level 4 Associate Project Manager Apprenticeship, and potentially the Level 5 Operations/Departmental Manager Apprenticeship.

Let’s help you train

Contact us to find out more about how the course works and what life is like on a leadership apprenticeship.

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