Customer Services Courses & Apprenticeships

Professional Development For Professional Services

Professional Services Apprenticeship & Course List

Continued Personal Development (CPD) Courses

As a Pearson centre, we deliver professional services training and CPD that is recognised the world over. Efficient professional services are the foundation to all organisations no matter the sector or size and we believe that excellent learning and development is key to greater collaboration, improved communication, and sustainable process management.

Our goal is to bring balance, freedom and the ‘Big Picture’ perspective to professional services practitioners. We want to support you to be proactive in your field and to deliver a service to be proud of.

Need some help? Let us help you choose the professional services apprenticeship course that will benefit you most

Level 3 Library, Information And Archive Services Apprenticeship

Level 2 Customer Service Practitioner

Support people’s information needs by train as a Library, Information and Archive Services (LIAS) Assistant. Gaining the knowledge and skills to perform front line services in any sector – from public, health, legal and commercial to education, government, heritage, cultural and entertainment.

Level 2 Customer Services Practitioner Apprenticeship

Level 4 Professional Business Administrator

Learn all the basics of payroll – from setting up company details to entering employee records. Sage have designed this fast-track accountancy course to give you the most up-to-date skills and the all-important certification that employers want.

Level 3 Business Administrator Apprenticeship

Customer Service Practitioner

On this business administration apprenticeship, you’ll develop highly transferable knowledge, skills and behaviours that you can apply to many different sectors. You’ll gain the workplace experience and qualifications you need to enhance your employability and progress towards more managerial roles.

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